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Sales Channel

A sales channel in an Integrated Logistics Solutions (ILS) streamlines the process of managing and fulfilling orders across multiple platforms, including e-commerce, retail, and wholesale. This by integrating with various marketplaces and customer touchpoints, it enhances visibility, reduces manual efforts, and accelerates delivery times. This unified approach helps businesses optimize logistics, improve customer satisfaction, and achieve seamless scalability in a competitive market. As an ILS administrator or company administrator, you can add, edit, or delete sales channels using Sales Channels.

Add Sales Channel

  1. Login into ILS Web Portal.
  2. Navigate to the Sales Channels page.
  3. To add sales channel, Click New icon.
  4. Enter the required details.
  5. Click Save.
Field Required Description
Customer Code Select the ILS Customer code. Maximum is 10 characters.
Sales Channel The name of the sales channel. Maximum is 100 characters.
Sales Channel Code The sales channel code. Maximum is 20 characters.
External Channel Code External sales channel code, if any.
Cust. Memo The memo value for customer.
Comp. Memo The memo value for company.
Billing Accounts The billing account details for the sales channel. Refer Add Billing Account for more information.
Return Whether return orders is supported.
Outbound Whether outbound orders is supported.
Direct To Consumer Whether this channel is direct to consumer (D2C) or not.
From Name The name to use in shipping label as sender. Required: only when Return is enabled.
Address The combination of number, street name. etc of shipping customer address. Required: only when Return is enabled.
City The name of city, town, etc of customer shipping address. Required: only when Return is enabled.
State The State or Province codes. The Format and presence of this field may vary depending on the country. Required: only when Return is enabled.
Country Specify the ISO Alpha2 code of the country.
Zip The Postal Code which is an identification code of a region (usually small) for easier and accurate mail/package delivery. The format and presence of this field may vary depending on the country. Required: only when Return is enabled.
Phone The contact number. Required: only when Return is enabled.
FreightBillingType The Freight billing type. Allowed values are: Prepaid, Collect and 3rd Party.
PackingSlipTemplate The packing slip template type. Allowed values are: Normal and Marakl. Default value: Normal.
Freight 3rd Party Billing From Name The Freight 3rd Party billing account name to use in shipping label as sender. Required: only when 3rd Party is selected for FreightBillingType.
Address The combination of number, street name. etc of shipping customer address. Required: only when 3rd Party is selected for FreightBillingType.
City The name of city, town, etc of customer shipping address. Required: only when 3rd Party is selected for FreightBillingType.
State The State or Province codes. The Format and presence of this field may vary depending on the country. Required: only when 3rd Party is selected for FreightBillingType.
Country Specify the ISO Alpha2 code of the country. Required: only when 3rd Party is selected for FreightBillingType.
Zip The Postal Code which is an identification code of a region (usually small) for easier and accurate mail/package delivery. The format and presence of this field may vary depending on the country. Required: only when 3rd Party is selected for FreightBillingType.
Phone The contact number. Required: only when 3rd Party is selected for FreightBillingType.

Add Billing Account

  1. Login into ILS Web Portal.
  2. Navigate to the Sales Channels page.
  3. In the Billing Accounts section, add entry in the handsone table.
  4. Click Validate to valdiate the billing account details.
  5. Click Save.
Field Required Description
Billing Account The billing account number.
Billing Account Type The billing account type. Allowed values are: Amazon, BatchShip, DHL, DHL Express, Eccang, FedEx, FurtherTry, Gently, GLS Group, Itdida, Neighbour, OnTrac, Other, ShipBuy, ShipHooray, Shipmax, ShipStation, Stamps, UPS, USPS, WillCall, and Zebao-Eccang.
Warehouse Code The warehouse channel code for the billing account.
Valid Update by system with the validation results for the corresponding billing account. Verify the setup by clicking the Validate button in the bottom of the section.

Edit Sales Channel

  1. Login into ILS Web Portal.
  2. Navigate to the Sales Channels page.
  3. To edit sales channel information, Click Edit icon from the corresponding record.
  4. Edit the information as needed.
  5. Click Save.

Delete Sales Channel

  1. Login into ILS Web Portal.
  2. Navigate to the Sales Channels page.
  3. To delete sales channel record, Click delete icon from the corresponding record.